Customer care

Maintenance is carefully managed by providing technical assistance, cleaning and landscaping services on a daily basis. Integrated high-performance and secure systems for TV and Internet solutions along with a wide range of subscriptions make them suitable for every preference. Stejarii Collection team can offer you support and references for:

  • housekeeping
  • personal shopping
  • invoice payment through Concierge office
  • ATM and POS
  • flower and gift orders
  • childcare
  • financial services
  • medical services
  • bicycles and electric scooters rental
  • electric car fast charger services
  • airport shuttle
Virtual Concierge.
Real services.

Stejarii Collection guests can exclusively access the unique “Stejarii” residential app in Romania, available on both AppStore and Google Play. Designed to ease the communication flow, any request to the Concierge Office is as fast as it can get.
Stejarii app helps you :

  • send a request or ask a question
  • ask for a delivery
  • ask for assistance
  • receive exclusive offers and invitations
  • communicate technical problems
  • stay informed on community news
  • get information about social and cultural events

Any request to the Concierge Office is now available on your phone, just one click away. Faster than a phone call, prompter than a WhatsApp message!

Les clefs d’Or
Romania

Stejarii Concierge Team was awarded with the ” Les Clefs d’Or’’ Romania, which represents the recognition offered by the hospitality professionals association, a global network that numbers approximately 4000 members working in over 80 countries and 530 destinations.
From Berlin to New York City, Paris to Tokyo, and everywhere in between, Les Clefs d’Or concierges represents the proof of professionalism, dedication and excellence in services.

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